Visiting Older Relatives This Week? Make Sure Their Housing is Safe.

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This is the third and final installment of what has become an unintentional (but well-received) series on renters and holiday traveling. We looked at precautions you should take before leaving your apartment for a long vacation, as well as things that renters to consider before hosting others. But over the holidays a lot of people will go to visit their parents or family members who may be getting on in years. Some of these seniors may be living in rentals themselves as empty nesters, others may be still living in the family home. Either way, their ability to notice small problems before they turn into larger ones may be lacking, or their ability to repair these problems may be not as good as it once was.

While it can lead to some uncomfortable realizations about the health and well-being of your parents, it's still important for younger folks to take a moment and check the housing of the seniors that they visit over the holidays to make sure everything is in good shape. Here are some things you should look for: Continue reading Visiting Older Relatives This Week? Make Sure Their Housing is Safe.

Published by

Kay Cleaves

Naughty and Nice Real Estate Agents of 2016

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Last year we ran a list of the Naughtiest and Nicest Landlords of 2015. It became our most read post this past year. So, we thought we'd follow up with not only a 2016 version, which will follow later this week, but also a list of the other major players in the apartment search process - real estate agents.

Ethical violations committed by members of the National Association of Realtors are often sent out of the court system for the association to handle in-house. This means that a lot of minor offenses are dealt with off-the-record in a non-transparent way. However, agents are not always required to be Realtors, and major crimes are still handled by the justice system.

The murky nature of real estate justice aside though, here are our picks for the best and worst agents who got in hot water over the course of the past 12 months. Most of the ones on the "Naughty" list were pulled from the disciplinary records of the Illinois Department of Financial and Professional Regulation.

As for the "Nice" list - many agencies offer charitable activities for their agents so that they can have something to use at the center of press campaigns. The ones we have chosen go above and beyond this normal sort of office activity.

The Naughty:

Agent: Todd Kohlhepp, South Carolina
Crime: Serial homicide of 7 people. Kidnapping a housekeeper he hired to clean his vacant listings and keeping her chained up in a cage in a storage container on his land. May have also robbed a bank. Learn more.
Status: Arrested, charged with seven counts of murder, two counts of kidnapping and three counts of weapons possession.

Agent: Geraldine Blair, Chicago, IL
Crime: Allowed prospective tenants to view a property without being present herself. The tenants took the opportunity to move most of their furniture into the vacant apartment before they were caught. Learn more. (PDF)
Status: Reprimanded and fined $1000 by the Illinois Department of Financial and Professional Regulation (IDFPR)

Agent: Lauren Houston, Los Angeles, CA
Crime: Posted numerous racist comments about Blacks and Mexicans on Instagram. Learn more
Status: Dismissed by her brokerage. May have moved on to another brokerage.

Agent: Jamie Detwiler, Bloomingdale, IL
Crime: Used her MLS access to get lockbox codes for fake showings in properties throughout DuPage county. Stole jewelry from five different homes. Learn More
Status: Arrested, charges pending. License suspended by IDFPER.

Agent: Jack Shaw, Chicago, IL | Paul King, Evanston IL | Rosita Tsiklauri, Queens, NY.
Crime: Ran a business that claimed to find apartments for people with bad credit and criminal records. Took up front cash as processing fees from clients and failed to deliver rental listings or return the money. Learn more. Shaw was not alone in getting disciplined for taking money without providing service. Paul King of Evanston got into hot water for doing similar things to home buyers. Rosita Tsiklauri of New York was arrested and charged with larceny for defrauding 19 prospective tenants out of $77k in processing fees over the course of 12 months.
Status: Shaw's license was suspended for 3 years and he was fined $18k by IDFPR. King's license was revoked permanently. Tsiklauri's case is ongoing.

The Nice:

Agent: Bobbi Mathues, Simsbury CT
Good Deed: Created the "Hero Homeownership Project" which gives 10% of their commission towards closing costs and other discounts to veterans, active military, first responders, non-profit employees and government workers. Learn more

Agent: Kim Pacini-Hauch, Sacramento, CA
Good Deed: Agreed to foot the bill for all pet adoptions from the Front Street Animal Shelter for six weeks, starting November 16 and running through the end of the year. Adoptions normally cost $65 to $85. On the day the promotion was launched a crowd of people gathered out front of the shelter to take advantage of the offer and all cats in-house were adopted. Learn More

Agent: The New Orleans Metropolitan Association of Realtors
Good Deed: Provided $15,000 to the New Orleans Police to fund the purchase of high definition security cameras.

Agent: Christian Howard, Orlando FL
Good Deed: Created "The Heart that Gives" program, wherein he will donate half of his commission to a charity of this clients choice. Many other agents also offer similar programs, but Howard was also a frequent visitor to Pulse Nightclub, he also helped find emergency housing for victims and their families after the mass homicide in June. Learn more

Agent: Leroy Valentín Fernández, Orlando FL
Good Deed: Leasing agent for a Florida apartment complex. Singer, Hairdresser and choreographer. Well-loved drag performer. Killed in the Pulse Nightclub Shooting in Orlando.

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Kay Cleaves

10 Services from Chicago 311 You Probably Didn’t Know About

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The city of Chicago's non-emergency line offers a ton of services for residents, all free of charge. We've written before about how to use the system to report building code violations, but there's a ton of other things you can request from 311 that you might not know about.

311 should only be used for non-emergency issues. If you are witnessing a crime in progress or someone or something is in immediate danger, you should still use 911.

1. Graffiti removal

Most folks know about this one if you frequent Everyblock, but some newcomers might not know. If your building gets tagged you can request a city "graffiti blaster" to come and wash it off.

2. Lead testing of your water and apartment

If you have small children you should be particularly concerned about the presence of lead in your home. Lead is poisonous to all but particularly bad for kids. The city will test your water and living quarters for lead at no cost to you.

Continue reading 10 Services from Chicago 311 You Probably Didn’t Know About

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Kay Cleaves

Prepare Your Yard for Trick-or-Treaters

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This one is for tenants in two-flats, rental houses and other small buildings. Even if you live in a big building that isn't likely to get trick-or-treaters, some of the tips below may still apply.

In most cases renters will let their landlord or property manager handle cleanup of their building's front yard. However, many renters have landlords who live far away. Even landlords who live on site may not care about how clean or safe the yard is.

On Halloween though, there will probably be small children (and lawsuit-happy parents) walking through your yard for the first time. They may not come up to the door, but they'll still have to pass through your lot on the way to another house. Nobody wants to see kids get hurt, nor deal with the rent increases that will come out of a slip-and-fall lawsuit. It might be worth a few minutes to go out and make sure your yard is safe for kids even if you don't own the building where you live.

Some of these things you can do yourself. You may want to ask your fellow neighbors or your building manager for help with others.

  • Walk up and down all sidewalks in front of your building and on the path to the front door. Make sure there are no trip hazards such as extension cords or pebbles. Remember that trick or treaters may have limited vision.
  • Cracks in the sidewalk can't really be fixed in a day. However, you can put up little warning signs next to them just like side streets have warnings for speed bumps.
  • Make sure there are lights on all sidewalk areas.
  • Look up at any trees. If you see dead branches, bring them down.
  • If there are any stairs leading up to the front door, make sure they are in decent condition. If you know they get slippery you may want to put up a little temporary sign as warning.
  • Clear up any dead leaves that could be slippery
  • Check for and clean up any dog waste in the yard.
  • Cordon off any areas that shouldn't get foot-traffic (such as newly planted grass, freshly poured concrete and open sidewalk gratings) with caution tape or string.
  • If you live in a building with a someone who has been convicted of sex offenses against a minor, remember that Illinois law (720 ILCS 5/11-9.3 c-2) prohibits them from handing out candy. They may be required to keep the lights off, avoid decorations and remain indoors. If this is the case you should still consider clearing the sidewalk.

RentConfident is a Chicago startup that provides renters with the in-depth information they need to choose safe apartments. Help us reach more renters! Like, Share and Retweet us!

Published by

Kay Cleaves

Trick or Treat Alternatives for Chicago Renters

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Chicago has made a lot of "top 10" lists of the best US cities for trick or treating going back several years. But for those who live in apartment buildings you'd never know it. When you live in a big apartment building in the city it can be a little tricky to figure out where to take your kids on Halloween, and you have no chance of seeing any kids coming by for candy. Do you risk walking around your neighborhood with all the weirdos? Is going door to door within your apartment building enough of a legit "Halloween experience?" Will your fellow renters even think to stock candy?

Forget all that worry. Consider one of these alternative options for maximizing your kids' candy haul this Halloween.

Take a field trip to one of the Chicago neighborhoods that go all out for Halloween.

Some areas such as Lakewood-Balmoral, Hyde Park, Ravenswood Manor have been known to get busloads of kids from other areas on Halloween night just for trick-or-treating. It's become a tradition.

Go out to the suburbs.

If walking around the city isn't for you, you might want to consider heading out to a neighboring suburb for your walk around. However, bear in mind that suburban residents aren't necessarily prepared for a huge influx of city kids.

Check with your local police department.

Some police departments will offer tailgate trick or treating in their parking lots at a relatively early hour.

Visit businesses instead of homes.

If walking through dark residential streets is not your idea of a good time, consider visiting your local commercial strip. Many chambers of commerce work with local shops to sponsor late night trick-or-treat walks on Halloween.

Plan to go early.

In the Chicago area trick-or-treating is an afternoon thing. Most areas - especially in the suburbs - only allow trick or treating from the time school gets out until sunset. Metromix has a good list of trick-or-treat hours for the Chicago suburbs and a few Chicago neighborhoods.

Visit your local park.

The Chicago Park District runs a ton of Halloween events for families. Check out their calendar.

Go to a Halloween event at a nearby college.

Some Chicago universities offer Halloween events that are open to the community, including Northwestern and Depaul.

Work with other families in the building to create a trick-or-treat event.

If you live in a large apartment community you may have a party room or courtyard area that can be set up for a building-wide Halloween event. If your management company sponsors it, even better.

Take a tour of a local Cemetery.

If you've got older kids or just aren't hip to the whole candy thing, consider taking one of the Chicago Architecture Foundation's guided tours of a local cemetery. Note: visiting Chicago's cemeteries without a guide on Halloween is a very bad idea.

Visit a local Senior Center or Retirement Community

You might not get much candy, but you'll definitely make the day of some seniors who don't get frequent visits from their own families. Make a call to any senior community you'd like to visit before you go to find out visiting hours and make sure you won't be disrupting anything big.


No matter which option you choose, make sure to accompany your kids on any Halloween outing!

RentConfident is a Chicago startup that provides renters with the in-depth information they need to choose safe apartments. Help us reach more renters! Like, Share and Retweet us!

Published by

Kay Cleaves