I was recently contacted by the PR guy for a relatively new mobile/web app called "Rentervention". (Hi, Gordon!) He asked me to do a profile piece on the app, which I am doing today in conjunction with a somewhat similar app called "Squared Away Chicago". Neither of the sponsoring groups have paid me for this coverage, nor did I ask them to. But I wanted to get it out in the open right off the bat that this is probably tying in with someone's marketing campaign. So be it.

Logos in the header image are property of their respective companies.

In this digital age there's plenty of renters out there who shy away from talking to authority figures, doubly so when potentially controversial issues are at stake. In cases of landlord-tenant relationships the issues can be particularly thorny, ranging from simple problems like broken appliances to major ones like retained security deposits, illegal evictions and life-threatening conditions. The impostor's syndrome is real when you have to confront someone who probably knows the law far better than you do. If a landlord fails to respond to reports of trouble at their property, tenants are additionally faced with the potentially expensive and time-consuming prospect of turning to the court system.

RentConfident's apartment safety reports seek to inform you about severe, chronic issues with a landlord or building which have escalated to the point where they've been documented in government sources. These include problems such as foreclosures, housing code violations, bankruptcy filings and registered sex offenders living nearby. However, we cannot always discern from government data if a landlord is simply a poor communicator, or if smaller problems exist which may be severe, but not severe enough to merit attention from the city or county inspectors. We rely on tenants taking serious matters to the government if we're ever going to be able to include them in our reports.

Over the past six years, two homegrown apps have emerged to help Chicago renters communicate with their landlords when big drama problems emerge in their apartments. Both are backed by non-profit organizations. Both help renters shift problems from person-to-person communication into legal proceedings should such a step be necessary. However, each one takes the character of the organizations that created them, and each one works in a slightly different way. Today I'll be profiling both of them to help you decide which, if any, might best help you to get that broken thing in your apartment fixed in a timely manner. Continue reading Two Apps for Chicago Renters with Problems: Squared Away Chicago and Rentervention